It seems as if “everything” shuts down during a thunderstorm. What is the use of having all of this technology at your fingertips, if you cannot use it during certain times of the day or the week. Tried to check my email this morning and it is not allowed, storms in the area, so therefore, information will not be distributed. Same thing with the Dish, 200 channels, but you are relegated to sitting there watching it “search for an available transponder.” Technology sucks.
Yesterday’s mail brought me an answer from Shell Oil Co. on my credit card snafu. No good news to report there, and as I suspected in the beginning, “they do not care about me nor do they care about my problems. Recently I wrote them about it and I published it here.
Yesterday the mail carrier brought me my official-unofficial-kiss off reply.
The official response was “they did not understand the nature of my problem.” To be specific it read: “Dear Mr. Smith Thank you for your recent inquiry regarding your Shell account. We are unclear on how we may assist you. Please call us at 1-800-331 Blah-blah Yada-Yada.” And that was it, nothing more, and I suppose, nothing forthcoming.
I mean if you cannot read, what good is a telephone call going to do?
Must be nice, to have a job, where you sit around all day and just blow people off. No real responsibilities, most likely do not have to come in early or dress for success. Just send off a form letter that basically says … Go Away. I could sit down at the keyboard and fire off another missive, being very explicit (which I thought the first one was to begin with) and make it quite clear “what the nature of my problem was.” But what is the use, they would just ignore me again. I am trashing their card, and going back to cash sales. Most likely I will discontinue doing business with them altogether.
Another thing I find interesting about all this, the letter was signed “S. Larson.” I have seen this name before, when I made inquiries on a VISA card for instance. You don’t suppose that all letters are naturally forwarded to this “S. Lawson” to answer do you? That would be something. I sincerely hope that when I die, I don’t get up to the Pearly Gates, walk up to a desk with an Angel sitting there and the name tag on the desk reads “S. Larson.”
If this is the case, I am going to be in some serious trouble, let me tell you.
Maybe I caught them on an “off day” or something. Maybe they perhaps thought they were awake, but an important and overused part of their brain was asleep when the letter arrived there at the “credit card center.” You know if you deprive rats of rest, this causes their neurons to start shutting down at random intervals.
The rats in turn, appear to be wide awake, but if you hook up little tiny electrodes to their brains this will show that the neurons responsible for eye-hand coordination are currently turned off, making it harder for them to rip sugar cubes and of course, answer letters from consumers.
Wait a minute, rats don’t have hands. What could I possible be thinking here.
Thirty-five percent of Americans don’t get enough rest each night according to the CDC (Center For Disease Control and Prevention). Maybe they are as my grandson is fond of saying …. “Zoned out?”
Gasoline is now on the way down, currently .16 cents below the national average here. Wife came in yesterday and said, “Gas has gone down Honey!” as if she had some big earth shaking news, when it gets back down to say something reasonable like a buck fifty a gallon tell me about it. At three fifty-plus per gallon, that just doesn’t seem to row my boat, I am sorry. It sure doesn’t help having a lousy credit card from Shell Oil with a $400 limit on it either.
But they don’t understand my problem.
What they cannot tell you is why they put a $400 limit on your credit card and then turned of the pump at $376, declined the sale, and embarrassed you at the pump. But when you have the only game in town, I guess you can do just about anything you want, that is, if your name is S. Larson.
Have a good weekend.